IMPORTANT: Argendivas is not obliged to make refunds in case of possible scams. The site is limited to verify the veracity of the published profiles, it is the responsibility of the users of the site to follow the recommended actions to avoid fraud or deception. Our commitment is to mediate and collaborate in the search for solutions to problems.
In case of suspicious actions or accusations, both by users and published, these rules will be applied:
1) If a user presents concrete evidence that a video call was paid for, and the call was not made, the published company has two alternatives:
a) Reschedule at a mutually convenient date and time.
b) Refund the money received for the video call not made.
In these cases we expect the good predisposition of both parties. It should be clarified that in case the advertised does not comply with the rescheduling or with the refund of the money, Argendivas is not financially responsible, as expressed in the refund policies. On the other hand, the site has the power to terminate the publication, as it is detailed in the
legal terms of the site.
2) If an anonymous and unproven accusation is received but the accused does not respond or does not show willingness to resolve the problem.
We have in Argendivas, as a primary objective, that the advertised as well as the visitors and users, receive a service of maximum level and we can solve all their worries and problems. We count on the collaboration of all of them to achieve it.
